Cancel-Aid Terms of Service

LAST UPDATED: 08/03/2017

These terms of service (“Terms”) cover your use and access to the products, services, software, platform and websites (collectively, “Services”) provided by Cancel-Aid Incorporated and any of our affiliates (collectively, “Cancel-Aid”). By using our Services, you agree to be bound by these Terms as well as our Privacy Policy.

You must be the legal age of majority in your state of residence or otherwise in order to use the Services. In no event is use of the Services permitted by those under the age of 13.


Cancel-Aid provides a platform for information and self-help, printing and mailing tools both over the Internet (“Online”) and offline to its clients. The information provided by Cancel-Aid along with the content on our website related to legal matters including the sample letters is provided for your private use and does not constitute legal advice. We do not review any information you decide to create and/ or upload and mail using our system for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of forms, or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with licensed attorney. Neither Cancel-Aid nor any Legal Information provided by Cancel-Aid is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction.

As Cancel-Aid is not a law firm, please note that any communications between you and a Cancel-Aid may not be protected as confidential information under the attorney-client privilege doctrine.


2. Acceptable Use of Communications Services

Our Services collectively called “Communications Services.” These services can include survices such as self help sample letters, live chats, comment threads, blog posts, question and answer products, customer service communication forums, and other message services.

You agree to use the Communication Services only to post, send, and receive messages or materials proper to and related to the particular Communication Service. When using a Communication Service, you agree that you will not do any of the following: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others. Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful. Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.

  • Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when you own or control the necessary rights, or you have received all necessary consents to do so.
  • Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another’s computer.
  • Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any particular Communication Service specifically allows such activity.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Harvest or otherwise collect personally identifiable information about others, without their consent.
  • Violate any code of conduct or other guidelines, which may be applicable for any particular Communication Service.
  • Violate any applicable laws or regulations.

Although Cancel-Aid has no obligation to monitor the Communication Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. Cancel-Aid reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.


3. Limited warranty

While Cancel-Aid has attempted to ensure the reliability of the Site, Cancel-Aid cannot assume any liability for damage that occurs because of use of this program, whether or not in accordance with the instructions or specifications. It is not possible to guarantee the program’s performance or availability under all circumstances, at all times, with all hardware and software configurations, and with any user data, programs, or series of commands.

When you decide to upload and post a cancellation request using the Cancel-Aid Service to an organization Cancel-Aid can not be held responsible for whether or not the Addressee accepts your letter, or honors your cancelation request.

You agree that regardless of the form of any claim, the Cancel-Aid’s liability for any damages or loss to you or anyone else shall not exceed the price paid for the transaction that gives rise to the claim. NO OTHER WARRANTIES: Except for the warranty described in this section, there are no warranties expressed or implied, including but not limited to, implied warranties of merchantability or fitness for a particular purpose, and all such warranties are expressly and specifically disclaimed.


4. Ownership and Preservation of Your Documents and information

Cancel-Aid does not claim ownership of any documents or information you either create, upload or store using our Services (“Documents”). You grant permission for Cancel-Aid to use your Documents in connection with providing Services to you.

Cancel-Aid agrees to process the data provided by our clients, for the sole purpose of providing them with data processing and printing services. Cancel-Aid agrees not to use said data for any additional purpose, and also agrees not to disclose your customer’s data to any other organization or individual in any manner that would be outside of the scope of the requested services, except as has been otherwise noted in this agreement

Cancel-Aid may cooperate with Third Parties. You authorize Cancel-Aid and its vendors and contractors to cooperate with the U.S. Postal Service and any U.S. or non-U.S. law enforcement or governmental agency, which cooperation includes, but is not limited to, Cancel-Aid voluntarily disclosing (i.e. without being subject to a lawful order to disclose) to the U.S. Postal Service, and any U.S. or non-U.S. law enforcement and/or governmental agency any or all of your information, data and documents. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that Cancel-Aid has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.


5. Return Address on Your Statement

Cancel-Aid will automatically print your return address, as provided by you, on every document that you create using the Cancel-Aid website. It is a breach of U.S. Postal Regulations to show a false return address on mail.


6. Auto filled data

The Cancel-Aid System provides auto-filled sample letters and will in some cases auto-fill the postal data of the Addressee in the text field in the forms on its website. The Auto filled data in the sample letter and addressee details are provided as a help tool, auto-filled data should be regarded as a suggestion. Auto-filled body text of the sample letters do not constitute legal advice.

All information, you upload using the Cancel-Aid website, including auto-filled data is solely your responsibility. You must evaluate and bear all risks associated with the use of any of your data and mailing of your document or other material.


7. Service Guarantee

Cancel-Aid promises to make reasonable commercial efforts to process all data received within its service standards. The Cancel-Aid system will send a service invoice via email. This invoice will serve as a notification of computer processing completion, following every job. Cancel-Aid promises to make all reasonable commercial efforts to insure website and service access. Cancel-Aid will not be liable for any anticipated or unanticipated outages, loss of data or interruption of service.

If for any reason you are not satisfied with the product or service that you receive from Cancel-Aid, contact us within 30 days of your original order and we will provide you with replacements or a refund, less applicable fees.


8. Pricing

Pricing for Cancel-Aid’s various services are listed on the service invoices and are subject to change at any time. Prices may change for any reason, or no reason, and will certainly change in the event of a US Postal Service postage rate increase which impacts Cancel-Aid’s products and services.


9. Payment Terms

Billing for services will be on a job-by-job basis. Payment will be due immediately.


By using the Cancel-Aid website, you agree that you may receive communications from Cancel-Aid, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.


11. Validity of Electronic Signatures

Cancel-Aid enables you to send e-signatures in the United States under the 2000 U.S. Electronic Signature in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) as adopted by individual states. Cancel-Aid does not authenticate users’ signatures or identities.

By using the Services, you hereby consent to using electronic signatures on Cancel-Aid. You also agree that no certification authority or other third party verification is necessary to validate your electronic signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature or any resulting contract signed using Cancel-Aid’s electronic signature service and technology. Cancel-Aid does not authenticate users’ signatures or identities.


12. No Unlawful or Prohibited Use

You can only use our Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or offer by Cancel-Aid to access or use our website or Services You may not hack, “scrape” or “crawl” Cancel-Aid.com whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information Cancel-Aid has not intentionally made available to you on its website via purchased subscription. Your use of the Cancel-Aid website does not entitle you to resell any Cancel-Aid content without prior express written consent from Cancel-Aid.


13. License Grant

Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a Cancel-Aid user, you are licensed to keep, for your own personal records, electronic or physical copies of documents you have created on Cancel-Aid. You may not copy the content of Cancel-Aid’s forms or agreements for use or sale outside of Cancel-Aid. Any rights not expressly granted in these Terms are reserved by Cancel-Aid.

If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you. Resale or unauthorized distribution of materials downloaded from the Cancel-Aid website is strictly prohibited. Use of these materials is for your personal or business use. Any resale or redistribution of our materials requires the express, written consent of Cancel-Aid.


Cancel-Aid’s websites may contain links to third party resources and businesses on the Internet, called here “links” or “Linked Sites.” Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. Cancel-Aid does not sponsor and is not legally associated with any third party “linked sites.” Cancel-Aid is not legally authorized to use any trade name, registered trademark, logo, official seal or copyrighted material that may appear in the link.


15. Controlling Law

These Terms will be governed by Dutch law except for its conflicts of laws principles. No liability for incidental or consequential damages: In no event shall the Cancel-Aid its principals or its suppliers, if any, be responsible for any special, incidental or consequential damages whatsoever (including, without limitation, damages for lost profits, business interruption, loss of information, or any other loss) arising out of the use or the inability to use the Site, even if Cancel-Aid has been advised or informed of the possibility of such damage.


16. Waiver, Severability and Assignment

Cancel-Aid’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Cancel-Aid may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.


17. Modifications

We may revise these Terms from time to time, and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.