Cancel Charter Communication now

Enter the form below to create your personalized cancelation letter and send it directly.

Personal Details

Company Details check address details

Thought we are careful in collecting service provider addresses, the address below may not be applicable for your state or service. Please verify the address against your contract details.

Custom Letter

custom letters are not signed with CancelAid seal


It is possible to add 1 extra page to the letter your are posting. Additional costs US$ 0.99.


Letter Preview

Your name
Street address
City , Your zip code , State

Date: Today

Company name , Department
Street address
City , Company zip code , State

Subject: Service Cancellation

To Whom It May Concern:

I am sending you this written notice to request cancellation of my Service Name effective the earliest possible. I would appreciate you sending me a written conformation within 30 days that the cancellation has been put into effect. Please refund the unused portion of my payments, and cease charging my bank account for payments.

Thank you for your attention to this matter. Awaiting your reply.


Your name

This letter was drafted and posted using the Cancel-Aid self-help and postal service. Cancel-Aid does not provide legal advice or participate in any legal representation. For more information visit

Skip the trip to the Post Office, have us post your letter

  • Printing, mailing, and postage are all included
  • Processed directly and on its way the same day
  • Receive e-mail with delivery-time and copy of your letter
  • No more stickers, forms or lines at the Post Office
  • Fast and easy online tracking
  • Get a electronic receipt of delivery verification or delivery attempt

Important when canceling a service

Check your contract with your service provider

Sending a cancelation notification to your service provider name is a required legal first step of the cancelation procedure. Cancelling a contract may result in negative consequences (such as default or early termination fees, or even legal action). Check your contract with your service provider for how much notice is required.

Canceling the automatic debit payment Authority

After sending your cancelation notification the service provider will notify you about when your contract and automatic payment will be terminated. When it takes a long time before you receive this confirmation you can revoke the automatic payment authorization at you bank. However, the payment obligation remains until you cancelled (in writing) and you have received a confirmation.

Cancel the automatic payment authorization at you bank

Requesting your bank a refund for incorrect debits

Did you receive a confirmation of your cancellation from Charter Communication, but money is still debited from your account? You can always get refunded at your bank.