What is Certified Mail?

Certified mail is an USPS service helping to ensure that your intended recipient actually receives the message. USPS sends and electronic receipt of delivery verification or delivery attempt. Certified mail helping to ensure that your intended recipient actually received the message.

Upon delivery of your Certified Mail, U.S. Postal Service (USPS) regulations require that the signature of the addressee (or authorized agent) be obtained before the addressee can receive and open the letter. The USPS maintains official delivery records for two years.

When to use Certified Mail?

There are a number of benefits to using Certified Mail. When the recipient has to physically sign for the letter or package, it creates not only a sense of urgency (i.e. “Someone really wants me to read this, I better open it now.”) but it also makes the mailer more official (i.e. “This is legitimate business - not junk mail - I better pay attention to this.”). Additionally, it’s traceable given that the recipient (or someone on their behalf) must sign for it.

Sending a cancellation letter is part of a legal process. If you ever get into a dispute with your service provider having prove that you have sent the cancellation letter and you have prove of the date it was received will help strengthen your case. Certified mail is helpful if you send a document to someone, and they claim it was lost in the mail, and you have the return receipt to prove that they at least signed for something. What they actually signed for is not determined. But that’s not the point of certified mail. It only proves that you sent something, and someone received something. Note that the recipient signs the receipt before they open the package. For your own legal benefit we advise sending your cancelation letter using certified mail service to ensure that your intended recipient actually received the message.

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Electronic delivery confirmation for Certified Mail is available on the USPS Track & Confirm website using the ID number provided on your mail receipt. The Certified Mail receipt number is numeric-only, 20 digits long and usually begins with the number “7.” If your mail doesn’t reach its destination, you can request additional information by contacting the USPS at 800-222-1811.

Delivery time on on average will be between 3 to 5 business days. USPS does not guarantee or specify an exact delivery time. However USPS Certified Mail is First-Class Mail and considered Special Service mail that receives higher delivery service priority.

Tracking and Delivery

Who can you call if I you have questions about USPS Certified Mail ? The USPS Help Line is 800-275-8777. You can visit the USPS web site www.usps.com. With more than 400 million letters mailed annually, make sure you have your tracking number and mail date handy when you call.